Shipping & Returns
Shipping Policy:
At Myhopekart, we strive to deliver your products in the quickest and most efficient manner possible. Here’s what you need to know about our shipping process:
- Processing Time: Orders are typically processed within 1-2 business days. You will receive an email confirmation once your order is shipped.
- Shipping Methods: We offer various shipping options at checkout, including standard and express delivery. Shipping charges and estimated delivery times will be calculated based on your location and chosen method.
- Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
- International Shipping: We currently do not offer international shipping. We deliver within India only.
Returns Policy:
We want you to be completely satisfied with your purchase. If you’re not happy with your order, here’s how you can return it:
- Eligibility: Items must be returned within 30 days of receipt in their original condition, including tags, packaging, and any accessories.
- Non-Returnable Items: Certain items, such as perishable goods, intimate wear, and custom-made products, are not eligible for return. Please refer to the product description for specific details.
- Return Process: To initiate a return, contact our customer service team at sales@myhopekart.com with your order number and reason for return. We will provide you with a return authorization and instructions.
- Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable.
- Exchanges: If you wish to exchange an item for a different size or color, please return the original item and place a new order.